Written question asked by Jon Cruddas (Labour) on Wednesday, 25 July 2007, in the House of Commons. It was due for an answer on Monday, 8 October 2007. It was answered by Stephen Timms (Labour) on Monday, 8 October 2007 on behalf of the Department for Business, Enterprise and Regulatory Reform.

Gas Distribution Price Control Review

Question: To ask the Secretary of State for Business, Enterprise and Regulatory Reform (1) what information Ofgem took into account on the customer satisfaction performance indicators for the gas distribution networks in compiling its initial proposals for the Gas Distribution Price Control Review for 2008 to 2013; what steps Ofgem took to assess the implications of its proposals for the service provided to customers prior to their publication; and what factors Ofgem took into account in assessing the implications of its proposals for customer satisfaction;

Answer: The Gas Distribution Price Control Review is a matter for Ofgem. I am therefore asking the chief executive of the Gas and Electricity Markets, which heads Ofgem to write directly to the hon. Member.

Secondary information