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Written question asked by Gordon Marsden (Labour) on Friday, 5 October 2007, in the House of Commons. It was due for an answer on Monday, 8 October 2007. It was answered by Stephen Timms (Labour) on Tuesday, 30 October 2007 on behalf of the Department for Business, Enterprise and Regulatory Reform.


British Telecom

Question
To ask the Secretary of State for Business, Enterprise and Regulatory Reform how many complaints Ofcom has received in the last 12 months from customers relating to contract cancellation fees levied by British Telecom in (a) the North West and (b) the UK.
Answer

The matter raised is the responsibility of the independent regulator, the Office of Communications (Ofcom), which is accountable to Parliament rather than Ministers. Accordingly, I have asked the chief executive of Ofcom to reply directly to the hon. Member. Copies of the chief executive's letter will be placed in the Libraries of the House.


Secondary information

Type
Written question
Reference
156199; 465 c1322W
Session
2006-07
Related items
Deposited Paper DEP2007-0412
Thursday, 20 December 2007
Deposited papers
House of Commons
Subjects
Complaints Contracts Fees and charges BT Group
Link
View this Written question on www.publications.parliament.uk