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Written question asked by Greg Clark (Conservative) on Tuesday, 21 July 2009, in the House of Commons. It was due for an answer on Monday, 12 October 2009. It was answered by David Kidney (Labour) on Monday, 12 October 2009 on behalf of the Department of Energy and Climate Change.


Ofgem

Question
To ask the Secretary of State for Energy and Climate Change pursuant to the answer of 23 March 2009, Official Report, column 171W, on energy: consumers, when he expects Ofgem to have completed its consideration of other means which can be used to promote supplier switching.
Answer

Ofgem published its detailed proposals for promoting supplier switching on 7 August 2009. The proposals include better information on bills, annual statements and a customer switching guarantee to simplify the switching process. Some of these will be implemented in October 2009 and the whole package will be in place by April 2010.


Secondary information

Type
Written question
Reference
497 c485W; 290028
Session
2008-09
Related items
Energy: Consumers
Monday, 23 March 2009
Written questions
House of Commons
Subjects
Energy Prices
Link
View this Written question on www.publications.parliament.uk