Written question asked by Lord Maginnis of Drumglass (Ulster Unionist Party), in the House of Lords. It was answered by Lord Davies of Oldham (Labour) on Monday, 5 October 2009.

Revenue and Customs: Fraudulent E-mails

Question: To ask Her Majesty's Government what assessment they have made of fraudulent e-mails circulating under the designation HM Revenue and Customs with an e-mail address hmrc@hmrc-refund.com.uk and a postal address at Plymouth, PL6 5BZ, advising recipients of tax refunds due; whether they have referred that matter to the police; and whether HM Revenue and Customs has procedures for alerting the public about it.

Answer: HM Revenue and Customs (HMRC) takes online security, including instances of "phishing", very seriously. Customers are encouraged to forward potentially fraudulent e-mails to the department’s phishing mailbox, phishing@bhmrc.gsi.gov.uk. The e-mails are then analysed and action taken in concert with the Metropolitan Police to close them down. Information about phishing/scam attempts and advice on how to avoid fraud are provided to the public through the department's website at http://www.hmrc.gov. uk/security/fraud-scams.htm. HMRC is aware of this specific phishing attempt and is working with the Metropolitan Police’s e-crime unit to close it down. HMRC did not publicise details on its website about this particular incident due to the very low numbers in circulation in comparison to other attacks. The department has advised customers who submitted it to the department's phishing mailbox that the email was a scam and that HMRC were taking action to disrupt it.

Secondary information

Type: Written question
Reference: 712 c417WA; 5304
Session: 2008-09
Notes: Answer received between Monday 3 August and Monday 10 August 2009.
Subjects: Criminal investigation Fraud Email Publicity Repayments Taxation Revenue and Customs
Link: View this Written question on www.publications.parliament.uk