Written question asked by Stephen Twigg (Labour) on Wednesday, 1 April 1998, in the House of Commons. It was due for an answer on Thursday, 2 April 1998. It was answered by Lord Reid of Cardowan (Labour) on Thursday, 2 April 1998 on behalf of the Ministry of Defence.

Ministry of Defence

Question: To ask the Secretary of State for Defence, what are the key targets for the Chief Executive of the Army Technical Support Agency for 1998-99. - Inc list and figs.

Answer: Mr. Stephen Twigg: To ask the Secretary of State for Defence what are the key targets for the Chief Executive of the Army Technical Support Agency for 1998-99. [38102] Dr. Reid: The Chief Executive of the Army Technical Support Agency has been set the following Key Targets for 1998-99. 1. To influence equipment design by obtaining formal tasking from Project Managers/Integrated Logistic Support (ILS) Managers in influencing equipment design in at leat 80% of appropriate ILS projects. 2. To recommend a 10% gross cost saving in Advanced Order Spares purchasing for appropriate non-ILS projects without reducing the equipment sustainability or availability. 3. To provide a complete and accurate answer to 92% of ad hoc inquiries within 2 working days. 4. To dispatch new and reprinted technical publications within the period from receipt of demand as follows: a. For priority demands, 90% within 5 working days. b. For routine demands, 90% within 24 working days. 5. To complete 90% of Operational projects and 75% of Priority A projects before the agreed target date. 6. To satisfy 90% of customers when undertaking technical projects. To provide a considered response to 90% of Equipment Failure Report (or equivalent) submissions within 10 working days from receipt.

Secondary information