Written question asked by Cheryl Gillan (Conservative) on Thursday, 22 January 1998, in the House of Commons. It was due for an answer on Tuesday, 17 February 1998. It was answered by Barbara Roche (Labour) on Tuesday, 17 February 1998 on behalf of the Department of Trade and Industry.

Dept of Trade and Industry

Question: To ask the President of the Board of Trade, what steps she is taking to ensure that disinterested advice is available to the consumer of personal computing products about the changes that need to be made to their computer systems in order for them to be millennium compliant. - (Holding answer 27 January 1998).

Answer: Mrs. Gillan: To ask the President of the Board of Trade what steps she is taking to ensure that disinterested advice is available to the consumer of personal computing products about the changes that need to be made to their computer systems in order for them to be millennium compliant. [25650] Mrs. Roche: [holding answer 27 January 1998]: The consumer can get impartial advice from Action 2000, which operates a help line, 0845 601 2000, and a website, www.open.gov.uk/bug2000.htm. The Chairman of Action 2000 is continuing to work with the Director of the Consumer Association to develop a collaborative approach to helping consumers understand and prepare for the Millennium Bug challenge. Action 2000 has also appointed Karl Feilder to give it expert advice on the problems with personal computers.

Secondary information