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Answers to frequently asked questions relating to banking, credit, mortgages, investments and financial service fraud.
Answers to frequently asked questions relating to banking, credit, mortgages, investments and financial service fraud.
Key data and pressures facing the retail sector in the UK.
Key data and pressures facing the retail sector in the UK.
The National Lottery has raised over £53 billion for good causes since it began in 1994.
The National Lottery has raised over £53 billion for good causes since it began in 1994.
Business and consumer sentiment can give an early indication of economic trends. Find the latest data on what businesses and consumers expect for the UK economy.
Business and consumer sentiment can give an early indication of economic trends. Find the latest data on what businesses and consumers expect for the UK economy.
Hairdressers and barbers are currently unregulated in the UK. However, they are subject to consumer protection legislation as outlined in this briefing.
Hairdressers and barbers are currently unregulated in the UK. However, they are subject to consumer protection legislation as outlined in this briefing.
Droughts are increasingly common in England. Droughts can lead to restrictions on water use, reduced crop yields and environmental damage.
Droughts are increasingly common in England. Droughts can lead to restrictions on water use, reduced crop yields and environmental damage.
To ask His Majesty's Government what steps they are taking to ensure that consumers using artificial intelligence for financial planning receive appropriate safeguards against inaccurate or unsuitable advice.
To ask His Majesty's Government what steps they are taking to ensure that consumers using artificial intelligence for financial planning receive appropriate safeguards against inaccurate or unsuitable advice.
The Government wants consumers to be able to access high-quality support to make informed decisions about their finances and is committed to the safe adoption of AI in financial services, including financial guidance and advice. We support a principles-based, outcomes-focused approach to AI regulation enabling firms to innovate while maintaining high standards of consumer protection.
We recognise that general-purpose AI technology has already changed the nature of financial advice and guidance.
On 6 July, the Financial Conduct Authority published the Mills Review, which recommended a rapid FCA review on this issue.
On 14 July, the Government published the Financial Services AI Champions’ Adoption Plan, which included a high-priority recommendation that the FCA should consider the impacts of financial guidance and advice-like outputs through general purpose large language models (LLMs).
The Government are engaging with the FCA to determine next steps. This is an important piece of work that complements the Government’s broader ambition to make the UK a global leader in AI, leveraging our dual strengths in financial services and AI to drive growth, productivity and better, safe outcomes for consumers.
To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment he has made of the adequacy of protections available to small businesses when seeking compensation from private parcel delivery and courier companies for lost, damaged or delayed deliveries.
To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment he has made of the adequacy of protections available to small businesses when seeking compensation from private parcel delivery and courier companies for lost, damaged or delayed deliveries.
We want to see all delivery companies provide a good level of service for customers and businesses and the government has been clear that some operators need to do more to meet the expectations of their customers.
Ofcom is the independent regulator for the parcel delivery sector, and it monitors the experiences of businesses and consumers of parcel delivery services. Ofcom’s last annual post monitoring report found that around eight in ten SMEs were satisfied overall with delivery services.
Ofcom has, however, recognised growing concerns about parcel operators’ delivery performance and is keeping the need for enforcement or additional regulation under review.
Lords committee stage third day. Schedule 2 agreed to. Clauses 13 and 14 agreed to.
Lords committee stage third day. Schedule 2 agreed to. Clauses 13 and 14 agreed to.
Moved by
Lord Moylan
63A: Schedule 2, page 70, line 30, at end insert—
“(f) innovation and the adoption of new and improved technology in relation to railways and railway services.”
Member’s explanatory statement
This amendment would allow the Secretary of State’s funding objectives for Great British Railways to include objectives relating to innovation and...
Moved by
Lord Moylan
63A: Schedule 2, page 70, line 30, at end insert—
“(f) innovation and the adoption of new and improved technology in relation to railways and railway services.”
Member’s explanatory statement
This amendment would allow the Secretary of State’s funding objectives for Great British Railways to include objectives relating to innovation and...
My Lords, in moving Amendment 63A I will speak to other amendments in my name in this group.
Before I start, I express my gratitude to the Minister, not only for the very fine cushion he has provided me with for the course of Committee today, to match his own, but...
My Lords, in moving Amendment 63A I will speak to other amendments in my name in this group.
Before I start, I express my gratitude to the Minister, not only for the very fine cushion he has provided me with for the course of Committee today, to match his own, but...
My Lords, it is a pleasure to make the first contribution from the cushion-less seats—perhaps that will change for me when we get to day 4 of Committee.
I congratulate the Minister on everything he did when he was in charge of TfL on innovation and the smart use of data....
My Lords, it is a pleasure to make the first contribution from the cushion-less seats—perhaps that will change for me when we get to day 4 of Committee.
I congratulate the Minister on everything he did when he was in charge of TfL on innovation and the smart use of data....
My Lords, I intervene briefly to speak to my noble friend’s Amendment 63A, on innovation and new technology. This country has had a fine tradition of both innovation and technology in the railways, right from the beginning. We have had the finest engineers—in Victorian times, and then, in the last...
My Lords, I intervene briefly to speak to my noble friend’s Amendment 63A, on innovation and new technology. This country has had a fine tradition of both innovation and technology in the railways, right from the beginning. We have had the finest engineers—in Victorian times, and then, in the last...
My Lords, I will speak briefly to this group. First, I echo what my noble friend Lord Moylan said about the courtesy of the Minister. I thank him for the two letters I received this week. One, which I think was also sent to my noble friends Lord Moylan and...
My Lords, I will speak briefly to this group. First, I echo what my noble friend Lord Moylan said about the courtesy of the Minister. I thank him for the two letters I received this week. One, which I think was also sent to my noble friends Lord Moylan and...
My Lords, it has been an interesting discussion on this important group. My Amendment 325 would add a new requirement for Great British Railways to publish a cyber security and technology strategy. As we have heard from a number of noble Lords, it is important for the public and Parliament...
My Lords, it has been an interesting discussion on this important group. My Amendment 325 would add a new requirement for Great British Railways to publish a cyber security and technology strategy. As we have heard from a number of noble Lords, it is important for the public and Parliament...
My Lords, before my noble friend responds, I would just like to make two points. First, I support the amendment in the name of the noble Lord, Lord Moylan, on steel products—the noble Lord, Lord Harper, also mentioned that. After some of the derailments in the last few months, there...
My Lords, before my noble friend responds, I would just like to make two points. First, I support the amendment in the name of the noble Lord, Lord Moylan, on steel products—the noble Lord, Lord Harper, also mentioned that. After some of the derailments in the last few months, there...
What have I done wrong? I am terribly sorry.
What have I done wrong? I am terribly sorry.
So, technically, because I am the only Green, I am a Front-Bench winder as well. I just want to establish the rules.
So, technically, because I am the only Green, I am a Front-Bench winder as well. I just want to establish the rules.
I apologise to the Committee and in particular to the noble Baroness, Lady Pidgeon.
I apologise to the Committee and in particular to the noble Baroness, Lady Pidgeon.
My Lords, I should first say that I am not buying any more cushions—I have bought enough cushions. Secondly, the noble Lord, Lord Moylan, referred to a discussion yesterday about the functions of Great British Railways. I will write to him with the views that I conveyed in a speech...
My Lords, I should first say that I am not buying any more cushions—I have bought enough cushions. Secondly, the noble Lord, Lord Moylan, referred to a discussion yesterday about the functions of Great British Railways. I will write to him with the views that I conveyed in a speech...