Written question asked by Paul Marsden (Labour) on Wednesday, 8 December 1999, in the House of Commons. It was due for an answer on Tuesday, 21 December 1999. It was answered by Kim Howells (Labour) on Tuesday, 21 December 1999 on behalf of the Department of Trade and Industry.

Dept of Trade and Industry

Question: To ask the Secretary of State for Trade and Industry, if he will investigate the adequacy of the availability of consumer advice provided by local authorities to the public; and if he will make a statement. - Inc ref to Cm 4410 and Audit Commission report: "Measure for Measure: the Best Value Agenda for Trading Standards Services".

Answer: Mr. Paul Marsden: To ask the Secretary of State for Trade and Industry if he will investigate the adequacy of the availability of consumer advice provided by local authorities to the public; and if he will make a statement. [102458] Dr. Howells: The recent Audit Commission report: "Measure for Measure: the Best Value Agenda for Trading Standards Services" confirmed the Government's analysis, as set out in the White Paper: "Modern Markets: Confident Consumers" (Cmnd 4410), that the quality and availability of consumer advice varies across the country. The White Paper outlined our proposals to ensure that people have easier access to high quality advice. The Government will promote the development of a joined-up approach to the provision of advice through CABx, local authorities and independent advice agencies, linking with the Community Legal Service.

Secondary information

Type: Written question
Reference: 341 c452W; 102458
Session: 1999-00
Subjects: Consumers Consumer information Local government Protection Standards