Written question asked by Brian H Donohoe (Labour) on Friday, 16 July 1999, in the House of Commons. It was due for an answer on Monday, 19 July 1999. It was answered by Lord Kirkwood of Kirkhope (Liberal Democrat) on Monday, 19 July 1999 on behalf of the House of Commons Commission.

House of Commons Commission

Question: To ask the honourable Member for Roxburgh and Berwickshire, representing the House of Commons Commission, if the Commission has agreed which company should be offered the contract to operate the Travel Office following the expiry of the current contract with American Express; and if he will make a statement.

Answer: Mr. Donohoe: To ask the hon. Member for Roxburgh and Berwickshire, representing the House of Commons Commission, if the Commission has agreed which company should be offered the contract to operate the Travel Office following the expiry of the current contract with American Express; and if he will make a statement. [92196] Mr. Kirkwood: The existing contract for travel agency services, currently provided by American Express, ends on 31 August 1999. Following a full open competition, the Commission has endorsed a recommendation by a tender board to award the new contract to American Express. The new contract will run from 1 September for a period of three years, although it is extendable for a further two years. Enhancements to the existing services provided have been insisted upon; for example, Eurostar tickets will be available on-site from this autumn, following the installation of a ticket machine. In addition, American Express travel consultants will, wherever possible, routinely give alternative quotations to ensure that best value for money is achieved. In the interest of the House, and therefore taxpayers, the Travel Office will also actively pursue options for further discounts and rebates from airlines and railway companies.

Secondary information