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Written question asked by Peter Griffiths (Conservative), in the House of Commons. It was due for an answer on Tuesday, 11 April 1989. It was answered by Peter Lloyd (Conservative) on Tuesday, 11 April 1989 on behalf of the Department of Social Security.


Untitled Written question

Question
To give average waiting time for a telephone call to the central pensions office in Newcastle after it has been received at switchboard before it is answered by appropriate office; & what plans to improve the speed of response to telephone calls.

Secondary information

Type
Written question
Reference
150 c501W;150 c498-9W
Session
1988-89
Subjects
Administrative delays Department of Social Security Newcastle upon Tyne Offices Telephones
Contains statistics
Yes