Written question asked by Huw Edwards (Labour) on Monday, 22 May 2000, in the House of Commons. It was due for an answer on Tuesday, 23 May 2000. It was answered by Lord Spellar (Labour) on Tuesday, 23 May 2000 on behalf of the Ministry of Defence.

Ministry of Defence

Question: To ask the Secretary of State for Defence, what performance targets have been set for the Logistic Information Systems Agency for 2000-01. - Inc figures.

Answer: Mr. Edwards: To ask the Secretary of State for Defence what performance targets have been set for the Logistic Information Systems Agency for 2000-01. [123715] Mr. Spellar: The Chief Executive of the Logistic Information Systems Agency has been set the following Key Targets for 2000-01. Key Target 1 To deliver all Customer-agreed outputs to budget. Key Target 2 To maintain or improve the cost ratio of Information Systems Delivery staff to Administrative staff of 1:0.58. Key Target 3 To improve delivery performance to customer requirements such that: The average time for Requests For Change assessment is reduced by 4 per cent. to five days. The average period required for Requests For Change Authorisation is reduced by 5 per cent. to 64 days. Key Target 4 To be graded as three or better for overall delivery, on a scale of one (exceptional) to five (ineffective), based on 100 per cent. of customer reports.

Secondary information