Written question asked by Vincent Cable (Liberal Democrat) on Thursday, 11 July 2002, in the House of Commons. It was due for an answer on Tuesday, 23 July 2002. It was answered by Malcolm Wicks (Labour) on Tuesday, 23 July 2002 on behalf of the Department for Work and Pensions.

Dept for Work and Pensions

Question: To ask the Secretary of State for Work and Pensions, when the Government expects the installation of the hardware and software for the ACT system to commence; when the training for Post Office staff will commence; and when guidance for customers will be issued. - (Holding answer 22 July 2002).

Answer: Dr. Cable: To ask the Secretary of State for Work and Pensions when the Government expects the installation of the hardware and software for the ACT system to commence; when the training for Post Office staff will commence; and when guidance for customers will be issued. [70189] Malcolm Wicks: [holding answer 22 July 2002]: Plans are progressing to put all of the necessary changes in place from April 2003. Training for Post Office staff is an operational matter for the Post Office, who say they are also on track for April 2003. The Department is currently planning an information campaign to give customers the information they need about the move to paying directly into bank/building society accounts.

Secondary information

Type: Written question
Reference: 70189; 389 c1032W;389 c1031-2W
Session: 2001-02
Subjects: Software Computers Staff Post offices Social security benefits Training Automated credit transfer
Link: View this Written question on www.publications.parliament.uk