Written question asked by Anne Begg (Labour) on Wednesday, 15 December 2004, in the House of Commons. It was due for an answer on Tuesday, 21 December 2004. It was answered by Baroness Primarolo (Labour) on Tuesday, 21 December 2004 on behalf of the Treasury.

Treasury

Question: To ask Mr Chancellor of the Exchequer, how long on average it took the Inland Revenue to respond to a request not to recover a tax credit overpayment (a) as a first tier complaint and (b) as a second tier complaint in the last period for which information is available. - Inc figures.

Answer: Miss Begg: To ask the Chancellor of the Exchequer how long on average it took the Inland Revenue to respond to a request not to recover a tax credit overpayment (a) as a first tier complaint and (b) as a second tier complaint in the last period for which information is available. [206256] Dawn Primarolo: The Inland Revenue aims to deal with letters of complaint from Members of Parliament and members of the public promptly. It aims to deal with 80 per cent. of letters within 15 working days. The Tax Credit Office is on course to achieve this for 2004-05. They do not keep separate figures for complaints involving a disputed overpayment.

Secondary information