Written question asked by Paul Keetch (Liberal Democrat) on Tuesday, 9 November 2004, in the House of Commons. It was due for an answer on Thursday, 18 November 2004. It was answered by Ivor Caplin (Labour) on Thursday, 18 November 2004 on behalf of the Ministry of Defence.

Ministry of Defence

Question: To ask Mr Chancellor of the Exchequer, with respect to (a) the Army, (b) the Naval Service and (c) the Royal Air Force how many personnel have initiated redress procedures since 1997; and in how many cases in (i) the Army, (ii) the Naval Service and (iii) the Royal Air Force the complainant has been successful. - Inc figures and fact that information is not held in the form requested.

Answer: Mr. Keetch: To ask the Secretary of State for Defence with respect to (a) the Army, (b) the Naval Service and (c) the Royal Air Force how many personnel have initiated redress procedures since 1997; and in how many cases in (i) the Army, (ii) the Naval Service and (iii) the Royal Air Force the complainant has been successful. [198038] Mr. Caplin: Information is not held in the form requested. The Services only maintain centrally statistics for the number of complaints considered by their Service Board. The Naval Service considered 50 complaints between 2001 and 2003, of which seven were upheld and three were partially upheld. The Army considered 197 complaints between 1999 and 2003, of which 49 were upheld and 14 were partially upheld. The RAF considered 349 complaints between 1997 and 2003 (230 of which arose in 2002 concerning the introduction of Pay 2000) and upheld 16; eight were partially upheld.

Secondary information