Written question asked by Paul Burstow (Liberal Democrat) on Tuesday, 8 June 2004, in the House of Commons. It was due for an answer on Friday, 18 June 2004. It was answered by Baroness Winterton of Doncaster (Labour) on Friday, 18 June 2004 on behalf of the Department of Health.

Dept of Health

Question: To ask the Secretary of State for Health, if he will list the 10 most common reasons for calls to NHS Direct over the last year. - Inc table.

Answer: Mr. Burstow: To ask the Secretary of State for Health if he will list the 10 most common reasons for calls to NHS Direct over the last year. [178479] Ms Rosie Winterton: Information on the most common reasons for calling NHS Direct has only been collected nationally by the NHS Direct health intelligence unit since January 2004. The 10 most common reasons for calls to NHS Direct from January 2004 to March 2004 are shown in the table. 10 most common reasons for calls to NHS Direct, January 2004 to March 2004 _________________________________________________________________________________________________. Algorithm Percentage of overall Abdominal Pain 4.4 Chest Pain 2.3 Headache 2.3 Toothache 2.2 Rash Toddler (Age 1-4 years) 2.1 Fever Toddler (Age 1-4 years) 1.9 Sore Throat 1.9 Ingestion Toxic 1.8 Diarrhoea 1.7 Vomiting 1.7 _________________________________________________________________________________________________. Source: NHS Direct health intelligence unit.

Secondary information