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House of Commons paper laid in the House of Commons on Wednesday, 13 January 2010.


HM Revenue and Customs: handling telephone enquiries. Report by the Comptroller and Auditor General.


Secondary information

Type
House of Commons paper
Reference
HC 211 2009-10 
Session
2009-10
Author
National Audit Office
Related items
Subjects
Advisory services Welfare tax credits Waiting lists Standards Taxation Telephone services Revenue and Customs
Library location
Commons Library: CS 243
Contains statistics
Yes
ISBN
9780102963403
Link
View this House of Commons paper on www.nao.org.uk