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Confident Consumers

While the Minister is preparing his release for the trade press, I want to return to the important point about the difference between local citizens advice bureaux and the national organisation. The people who work in my local bureau, for instance, worry that money given by the Government is often held at the national association level. Some support is given with computer systems, for example, but my experience is that many local bureaux—which are funded by local authorities of all political persuasions—rarely see the benefit of that money, even though they bear the burden of the work. Does the Minister understand the distinction between the local bureaux and the national organisation? They are not the same thing.