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Offender Management Bill

I, too, follow what my noble friend Lord Listowel said. I support the idea of national standards but I worry very much about their content. It would be fair to say that the current national standards are very narrow in their conception. They concentrate on processes—the number of days that must elapse before something happens and the amount of time that has to be devoted to something. Does the Minister have in mind standards that would really constitute a professional framework, and which would cover matters such as personalisation and individualisation of the service offered, the amount of contact with the home and the family, home visits that are made, complaints procedures for the people being supervised, and whether the requirements of the Human Rights Act will apply? Is that how the Government see national standards or will we just have a rehash of current ones which are process driven and do not really tell you anything about the quality of the experience received by the person who gets the service?