---

Public Accounts

The hon. Gentleman makes an important point. My concern is not just how the lessons are learned in new bodies in the future, but how we deal with the results of existing schemes. It should not have taken 13 years for us to realise that the CSA was in such a state that it needed to be replaced entirely. What happens about the legacy issues? Unfortunately, we cannot start with year zero; we have to work with the legacy, which is where the eminently sensible recommendations of the PAC play a really important role. As a cross-departmental Committee, the PAC can help to unravel some of the complexity so that the impact of its recommendations is felt more widely. The Committee must keep up its excellent work; otherwise, the vulnerable individuals who seem to suffer most at the hands of a system that is not working will keep coming to our surgeries because they have nowhere else to turn.