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Revenue and Customs: Data Loss

My Lords, I first declare a small interest. Once upon a time, I was the Minister responsible for Customs and Excise, answerable for it to the House of Commons. It was a privilege to hold that office. In the context of a series of unfortunate lapses after the translation of two revenue departments into one, does the Minister recognise that the two prior departments, while admirable in their individual discharge of different functions, had very different historical and internal cultures? A merger phenomenon such as that is regarded in the private sector as requiring particularly sensitive management.