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Energy Regulations (Consumer Prices)

Does the right hon. Gentleman accept that switching is more likely to be attractive to the young than the old, and to those with internet access, because that is where most switching information is? Indeed, Ofgem's figures show that two thirds of pensioners have never switched. For the people who most need help, switching is not the solution. Given the negative experiences that pensioners often have when they switch, as pointed out by the hon. Member for Twickenham, it is hardly surprising that so many of them are reluctant to go down that route.