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Ticket Touting

The hon. Gentleman ought to qualify his remarks slightly. Internet companies such as Seatwave, eBay and viagogo have excellent refund policies—far better, I might add, than those of the primary ticket sellers. So, as he well knows, people who buy a ticket that does not materialise would definitely get their money back from those websites. I hope that he will make that clear. This is not a question of consumer protection. The consumer is often better protected by these websites than they are by primary sellers.