Proceeding contribution from Alan Reid (Liberal Democrat) in the House of Commons on Thursday, 1 May 2008. It occurred during Debate on Child Poverty in Scotland.
Child Poverty in Scotland
The Minister’s description of the policy is at variance with what it actually is. We propose using existing jobcentres, which are half empty because staff have been transferred from them to call centres, and employing staff who can give local advice to local people rather than expecting people to phone a call centre, where local circumstances are not understood.
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