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Proceeding contribution from Lord Clement-Jones (Liberal Democrat) in the House of Lords on Wednesday, 20 January 2010. It occurred during Committee of the Whole House (HL) and Debate on bill on Digital Economy Bill [HL].


Digital Economy Bill [HL]

Does the noble Lord not agree that if subscribers are being harassed the Minister makes a fair point. There needs to be access to the regulators and we need to make sure that these individuals are made aware of their rights. Can we have an assurance from the Minister that he will encourage those individuals to do so rather than simply saying "I'm surprised they haven’t"? In many cases, I think they are unaware of their rights in this respect. They could go to the SRA and complain about the way in which ACS Law has behaved. Having looked at the way that it has behaved in some of these cases, it would be entirely justified. But I am not sure that we know that they have not complained.


Secondary information

Type
Proceeding contribution
Reference
716 c1042-3 
Session
2009-10
Chamber / Committee
House of Lords chamber
Subjects
Access Codes of practice Appeals Broadcasting Costs Competition Computer networks Copyright Communication Fees and charges ICT Internet Ofcom Tribunals Subscriptions Internet service providers
Legislation
Digital Economy Bill (HL) 2009-10
Link
View this Proceeding contribution on www.publications.parliament.uk