Proceeding contribution from Nick Hurd (Conservative) in the House of Commons on Friday, 19 November 2010. It occurred during Debate on bill on Public Services (Social Enterprise and Social Value) Bill.
Public Services (Social Enterprise and Social Value) Bill
I certainly will, and it is important to do so. This is largely about freeing people who work in the public sector to express themselves more and to explore their own ideas of how things can be done better. I remember vividly a visit to Merton, where one person working in the mental health field had recognised that the system was failing some people with multiple chaotic problems in their lives. He had shown leadership and pulled people round a table and said, ““What we are delivering isn't good enough.”” Together, they produced a new system of support, and the people receiving that support came into the room to talk to me about it. Two of them burst into tears of gratitude. It is very rare for the public to weep with gratitude for the public services that they receive, and this was a direct consequence of one person's ability to think differently. We want to encourage more of that, but it requires action to create the space and to send the message that, yes, it is okay to think differently and show innovation inside the public services. We need to unlock the potential to do things better.
Secondary information
- Type
- Proceeding contribution
- Reference
- 518 c1216
- Session
- 2010-12
- Chamber / Committee
- House of Commons chamber
- Subjects
- Contracts Charities Employment Finance Local government Private sector Procurement Loans Public service Rehabilitation Voluntary organisations Small businesses Social enterprises
- Legislation
- Public Services (Social Value) Bill 2010-12
- Link
- View this Proceeding contribution on www.publications.parliament.uk
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