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Independent Parliamentary Standards Authority

I thank my hon. Friend. That is a very good point. During the first few months of the new system's operation, Members faced huge delays in getting any claims reimbursed. They accumulated large amounts of debt at the beginning of a new Parliament, and a great deal of time and manpower has been spent trying to balance the books ever since. This unnecessarily takes time away from other parliamentary duties, as has been pointed out. During the past six months, IPSA has twice lost or not received the receipts we have sent in the post. IPSA is adamant that all claims must be accompanied by original receipts, but no contingency plan has been put in place to deal with lost receipts. The old system allowed Members to send in photocopies of receipts, while we filed the originals for our own records. Members are now at risk if they do not take photocopies of all receipts before sending them to IPSA. Communicating with or contacting IPSA is not easy. There is only one general phone number and e-mail address for Members to contact. We have all been put on hold for more than 45 minutes while waiting to discuss issues with IPSA staff and, due to a lack of replies, we have all but given up trying to contact IPSA via e-mail. I am sure that there would have been many more Members here today if they were not still fearful of the press. We all know that whatever we say here today will be picked up and used in one way or another. Some Members who would have liked to be here to make similar points to the ones we are making are not here because of a certain amount of fear. It is ridiculous that elected Members of Parliament, who often have to stand up for their constituents, find it difficult to stand up for themselves.