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Independent Parliamentary Standards Authority

Parliament should create its own website, on which any Member of Parliament with a legitimate claim refused by IPSA could post it, along with an explanation, and once a week, IPSA should explain to its board, and put on the website, the reason it turned down certain claims. That way we could say in public, ““This is the reason we put in the claim.”” We could put on the public record the fact that it was not accepted, and then IPSA could explain why it did not accept the shredder, the visit to the pharmacy students or whatever. Spouses cannot now get their trips to constituencies paid for. Once, when I was abroad on overseas duties, and when representing my first constituency, I asked my wife if she would take my advice session. She did. She has a master's degree in social administration and is a psychiatric social worker. She is competent in all such matters. She said that I was not trained sufficiently to do the sort of work that I was being asked to do, and she may have been right: that may be one reason why she became a Member of Parliament herself. If I asked a member of staff to take charge of an advice session, IPSA would pay. If I ask someone who could do it just as well—someone with 21 years' experience in the House of Commons—IPSA will not pay. That strikes me as an odd position to have arisen. However, I agree with my hon. Friend the Member for Windsor (Adam Afriyie) that the individual members of staff at IPSA are good people. I have been to see them. The first time I visited their building I was going to the Stag brewery, where Watney's was making Red Barrel. The parties were better then. I do not want to expose IPSA to scorn, but there are some things that I think stop us being serious for just a moment. We all know that when a claim has been prepared, we have to go through hoops to get a barcode. Once we have the barcode, we must print out a sheet of paper. It takes eight separate key presses to proceed from the stage of having the barcode in front of us to the stage of having a printed piece of paper in our hands. I do not believe that a single member of IPSA has been through that process, because anyone who had would have said, ““This is absolutely wrong.”” Once there is a hard copy of the receipt and the printed-out barcode sheet arrives with IPSA, what happens? I will give the House one guess. A member of IPSA's staff generates another barcode to put on the bits of paper. There is a perfectly rational reason for that, but if all the members of staff and Members of Parliament were told that that is what happens next, they would say that it was unbelievable. IPSA sometimes gets things wrong. We can all make honest mistakes: indeed, some of our colleagues who were exposed to public scorn made honest mistakes. When my PA wanted to arrange maternity cover and was going to telephone IPSA to ask how it would be arranged, I instructed her not to hold on for more than 45 minutes each time she did not receive an answer. That happened three times. IPSA tells me that, on average, its staff answer the phone in less than 10 minutes. When IPSA did respond, it said that payment for maternity cover would come out of the contingency fund, and both my PA and I would have to sign a statement that what was happening was both avoidable and unexpected! That was an honest mistake, and I am not criticising IPSA for it. What I am saying is that MPs who do not even make an honest mistake, but make an honest submission of a claim for a shredder or for a journey that is perfectly acceptable, are potentially exposed to what we read about in The Times yesterday, and to much more excitement after that. I have shown IPSA people what happens when I log on to deal with a small self-invested pension pot: it takes me about 15 seconds to log on and be able to move money around. I have shown IPSA what happens when I engage in online banking: it takes about 25 seconds to log on and be able to make payments to people, for instance. I have explained to IPSA—I think that it understands this, and I am sure that the review will lead to even more improvements—that when virtually every Member of Parliament is buying office supplies from the same supplier, I do not understand why I should be expected to work out from the statement I receive from the firm, with invoices attached, which supplies I paid for last month, which supplies I am trying to pay for now, which supplies I have claimed for, and so forth. I do not think that anyone should have allowed such a rigmarole to develop. In all my work—when I was working for the British Steel Corporation, a large organisation, and in my last job, when I was putting neon lights outside theatres and cinemas in the west end with 25 colleagues—I do not think that I have encountered any procedure that has been so demanding of both time and precision as the current expenses system.