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Written question asked by Baroness Harman (Labour) on Monday, 23 March 2015, in the House of Commons. It was due for an answer on Thursday, 26 March 2015 (named day). It was answered by Claire O'Neill (Conservative) on Thursday, 26 March 2015 on behalf of the Department for Transport.


London Bridge Station

Question

To ask the Secretary of State for Transport, how many passengers using Southern Railway's Metro line have been compensated as a result of recent disruptions to rail services at London Bridge.

Answer

The Department does not hold the information requested. However, we will continue to push operators to ensure passengers are aware of compensation arrangements and claim where entitled to do so under the Delay/Repay scheme as set out on the operators’ websites:

http://www.thameslinkrailway.com/contact-us/delay-repay/

https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form

http://www.southeasternrailway.co.uk/contact/delay-repay/


Secondary information

Type
Written question
Reference
228672
Session
2014-15
Grouped for answer
Yes
Subjects
Compensation Passengers London Bridge Station
Contains statistics
Yes
Link
View this Written question on www.parliament.uk