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Written question asked by Jim Shannon (Democratic Unionist Party) on Tuesday, 27 October 2015, in the House of Commons. It was due for an answer on Thursday, 29 October 2015. It was answered by Lord Vaizey of Didcot (Conservative) on Tuesday, 3 November 2015 on behalf of the Department for Culture, Media and Sport.

TalkTalk Group: Cybercrime

Question

To ask the Secretary of State for Culture, Media and Sport, what (a) advice and (b) other support the Government is providing to people affected by the cyber attack on TalkTalk.

Answer

The Government has been in contact with TalkTalk to offer assistance, but this remains primarily a matter for the company itself and for law enforcement. TalkTalk have provided their customers withclear advice and supporton their website; this incorporates advice from the Government and the police. Cert-UK (the UK Computer Emergency Response Team) are in contact with the company and the Metropolitan Police are investigating.


Customers who believe they have been a victim of cyber crime or fraud as a result of this attack should report this to the police viaAction Fraudand obtain a Crime Reference Number.


As part of the Government’s five-year, £860 million National Cyber Security Programme to protect the UK, a range of wider advice is available to the public and businesses to help prevent and deal with cyber attacks. This includes the Cyber Streetwise campaign, Get Safe Online for consumers, and our business-specific products Cyber Essentials and the ”Ten Steps to Cyber Security”.

Secondary information

Type
Written question
Reference
13544
Session
2015-16
Subjects
Cybercrime TalkTalk Group
Link
View this Written question on www.parliament.uk