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Written question asked by Peter Kyle (Labour) on Monday, 1 February 2016, in the House of Commons. It was due for an answer on Thursday, 4 February 2016 (named day). It was answered by Claire O'Neill (Conservative) on Thursday, 4 February 2016 on behalf of the Department for Transport.


Southern: Compensation

Question

To ask the Secretary of State for Transport, how many passengers submitted Delay/Repay claims to Southern Railway in (a) 2010-11, (b) 2011-12, (c) 2012-13, (d) 2013-14 and (e) 2014-15.

Answer

The Department does not hold the information requested. However, we will continue to push operators to ensure passengers are aware of compensation arrangements and claim where entitled to do so under the Delay/Repay scheme as set out on the Southern’s website: https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form.


Secondary information

Type
Written question
Reference
25128
Session
2015-16
Subjects
Compensation Southern
Contains statistics
Yes
Link
View this Written question on www.parliament.uk