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To ask the Secretary of State for Transport, whether her Department holds information on the daily ticket sales from stations on Southern duty railway lines to London terminals.
To ask the Secretary of State for Transport, whether her Department holds information on the daily ticket sales from stations on Southern duty railway lines to London terminals.
The Department does not hold this information. The Rail Delivery Group and individual TOCs hold the data.
To ask the Secretary of State for Transport, pursuant to the Answer of 29 January 2016 to Question 23955, how much of those revenues were directed to his Department as fines for poor performance.
To ask the Secretary of State for Transport, pursuant to the Answer of 29 January 2016 to Question 23955, how much of those revenues were directed to his Department as fines for poor performance.
None of the revenues relate to fines for poor performance paid to the Department as no fines were levied.
To ask the Secretary of State for Transport, what proportion of the revenue raised by Southern Rail in the last five years was passed back to GTR by his Department.
To ask the Secretary of State for Transport, what proportion of the revenue raised by Southern Rail in the last five years was passed back to GTR by his Department.
Under the terms of its Franchise Agreement, Southern Railway Limited retained all of its revenue. The services operated by Southern Railway Limited were combined into a new franchise, the Govia Thameslink Railway franchise, on 26 July 2015 when the previous franchise ended.
No Southern Railway revenue has been passed back to GTR by the Department for Transport.
To ask the Secretary of State for Transport, how many passengers submitted Delay/Repay claims to Southern Railway in (a) 2010-11, (b) 2011-12, (c) 2012-13, (d) 2013-14 and (e) 2014-15.
To ask the Secretary of State for Transport, how many passengers submitted Delay/Repay claims to Southern Railway in (a) 2010-11, (b) 2011-12, (c) 2012-13, (d) 2013-14 and (e) 2014-15.
The Department does not hold the information requested. However, we will continue to push operators to ensure passengers are aware of compensation arrangements and claim where entitled to do so under the Delay/Repay scheme as set out on the Southern’s website: https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form.
To ask the Secretary of State for Transport, by how much revenue accruing to Southern Rail has increased owing to higher passenger numbers in each of the five most recent years for which data is available.
To ask the Secretary of State for Transport, by how much revenue accruing to Southern Rail has increased owing to higher passenger numbers in each of the five most recent years for which data is available.
The published statutory accounts for Southern Railway Limited show the following Revenue figures for the period from 2010 to 2014. 2015 data is not yet available:
Year to 28th June 2014: £755m
Year to 29th June 2013:£705m
Year to 30th June 2012: £665m
Year to 2nd July 2011:£611m
Year to 3rd July 2010:£444m (part year – franchise commenced 20th September 2009)
These figures include passenger fares revenue, and income arising from third party rentals and subleases, and infrastructure access. Revenue increases include both price rises and increases in passenger numbers, however the latter is not separately identifiable.
To ask the Secretary of State for Transport, pursuant to the Answer of 6 July 2015 to Questions 4931 and 4940, on railways: tickets, if he will place in the Library a copy of the report that Southern Railway produced on its flexible ticketing trial.
To ask the Secretary of State for Transport, pursuant to the Answer of 6 July 2015 to Questions 4931 and 4940, on railways: tickets, if he will place in the Library a copy of the report that Southern Railway produced on its flexible ticketing trial.
This information has been placed in the Libraries of the House.
Southern Railway end of project report flexiSeason trial. 17 p.
Southern Railway end of project report flexiSeason trial. 17 p.
I beg to move,
That this House has considered the performance of Southern railway.
On reflection, I think I could have tabled a different motion and begged to move “That this House has considered the performance of Southern railway and found it wanting.” I could also have included Network Rail in the...
I beg to move,
That this House has considered the performance of Southern railway.
On reflection, I think I could have tabled a different motion and begged to move “That this House has considered the performance of Southern railway and found it wanting.” I could also have included Network Rail in the...
I apologise, but I will not be able to stay for the whole debate. Like me, in the past 24 hours the right hon. Gentleman
will have received in his inbox an update on Southern’s performance improvement plan; it has clearly been a bumpy ride.
Another thing that passengers want is...
I apologise, but I will not be able to stay for the whole debate. Like me, in the past 24 hours the right hon. Gentleman
will have received in his inbox an update on Southern’s performance improvement plan; it has clearly been a bumpy ride.
Another thing that passengers want is...
I strongly agree with the right hon. Gentleman’s points, which were well made. I will come to compensation—as, I suspect, will other Members. The current compensation arrangements do not properly hold the companies to account, and they need to be sharpened up.
On punctuality, according to the Office of Rail and...
I strongly agree with the right hon. Gentleman’s points, which were well made. I will come to compensation—as, I suspect, will other Members. The current compensation arrangements do not properly hold the companies to account, and they need to be sharpened up.
On punctuality, according to the Office of Rail and...
My right hon. Friend makes a valid point. My constituents have to put up with delays, timetable changes, short-form trains, extended engineering works and overcrowding far too regularly. Southern seems incapable of communicating effectively with its customers when those problems arise. Does he support my view that the Office of...
My right hon. Friend makes a valid point. My constituents have to put up with delays, timetable changes, short-form trains, extended engineering works and overcrowding far too regularly. Southern seems incapable of communicating effectively with its customers when those problems arise. Does he support my view that the Office of...
My hon. Friend has made her points effectively. She speaks up for a large number of constituents, hers and mine, who are absolutely fed up to the back teeth with Southern’s performance and want to see real action.
In 2010, the figure for trains arriving on time was 90.8%, but this...
My hon. Friend has made her points effectively. She speaks up for a large number of constituents, hers and mine, who are absolutely fed up to the back teeth with Southern’s performance and want to see real action.
In 2010, the figure for trains arriving on time was 90.8%, but this...
I assure the right hon. Gentleman that Brighton commuters certainly do not see any improvement on the Southern line. They are fed up with the service they are seeing—not least the notorious 7.29 train that did not arrive on time once in a whole year. He is eloquently taking the...
I assure the right hon. Gentleman that Brighton commuters certainly do not see any improvement on the Southern line. They are fed up with the service they are seeing—not least the notorious 7.29 train that did not arrive on time once in a whole year. He is eloquently taking the...
Motion that this House has considered the performance of Southern railway. Agreed to on question.
Motion that this House has considered the performance of Southern railway. Agreed to on question.
The right hon. Gentleman’s speech has been one of the most fiery we have heard in Westminster Hall for some time, and I congratulate him on it. On compensation, surely the fact is that because it takes so long to get recompense for late trains, the general public do not...
The right hon. Gentleman’s speech has been one of the most fiery we have heard in Westminster Hall for some time, and I congratulate him on it. On compensation, surely the fact is that because it takes so long to get recompense for late trains, the general public do not...
I will see whether I can fire things up further and liven things up for the hon. Gentleman on Budget day.
While we are discussing the Brighton service, I should mention that my hon. Friend the Member for Brighton, Kemptown (Simon Kirby) is sitting patiently behind me listening to the debate....
I will see whether I can fire things up further and liven things up for the hon. Gentleman on Budget day.
While we are discussing the Brighton service, I should mention that my hon. Friend the Member for Brighton, Kemptown (Simon Kirby) is sitting patiently behind me listening to the debate....
Does the right hon. Gentleman agree that there should be some focus on the fact that when a delay is Network Rail’s fault, it has to give quite a lot of compensation to the rail operating companies, but only a fraction of that is passed on to passengers? There is...
Does the right hon. Gentleman agree that there should be some focus on the fact that when a delay is Network Rail’s fault, it has to give quite a lot of compensation to the rail operating companies, but only a fraction of that is passed on to passengers? There is...
The hon. Lady makes a very good point.
Owing to Southern and Network Rail’s poor performance and passenger experience, all the good things that have happened have, in passengers’ eyes, been negated. That is a pity. There has been £21 million of investment in new signalling on the Arun valley line,...
The hon. Lady makes a very good point.
Owing to Southern and Network Rail’s poor performance and passenger experience, all the good things that have happened have, in passengers’ eyes, been negated. That is a pity. There has been £21 million of investment in new signalling on the Arun valley line,...
rose—
rose—
I thank the right hon. Member for Arundel and South Downs (Nick Herbert) for securing this debate on an issue that has a significant impact on my constituents. My constituents use Southern railway services to travel into Victoria from Sydenham Hill, West Dulwich, Herne Hill, Brixton and Gipsy Hill, and...
I thank the right hon. Member for Arundel and South Downs (Nick Herbert) for securing this debate on an issue that has a significant impact on my constituents. My constituents use Southern railway services to travel into Victoria from Sydenham Hill, West Dulwich, Herne Hill, Brixton and Gipsy Hill, and...