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Written question asked by Alan Duncan (Conservative) on Tuesday, 9 February 2016, in the House of Commons. It was due for an answer on Thursday, 11 February 2016. It was answered by Lord Vaizey of Didcot (Conservative) on Friday, 26 February 2016 on behalf of the Department for Culture, Media and Sport.


BT Group

Question

To ask the Secretary of State for Culture, Media and Sport, what obligations Openreach and BT have under contracts with the Government to provide prior warning to residents of planned maintenance or improvement work to junction boxes and other infrastructure that involves the temporary disconnection of services.

Answer

The same regulatory and communication code conditions apply to Openreach in BDUK contracted areas as would apply to their commercial deployment areas.


The contracts between BT and government relating to broadband are for the provision of the design and build of infrastructure. Once this infrastructure is in place, it forms part of BT’s network and maintenance and improvement works will be carried out by Openreach in the same way as on the rest of the network. Although there is no obligation to inform residents of any planned upgrades or essential maintenance, these activities are scheduled to be carried out when usage is at its lowest, in order to minimise disruption.


Secondary information

Type
Written question
Reference
26494
Session
2015-16
Subjects
Broadband Infrastructure Repairs and maintenance Telecommunications cables BT Group
Link
View this Written question on www.parliament.uk