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Written question asked by Laura Smith (Labour) on Friday, 13 October 2017, in the House of Commons. It was due for an answer on Tuesday, 17 October 2017. It was answered by John Hayes (Conservative) on Thursday, 19 October 2017 on behalf of the Department for Transport.


Taxis: Guide Dogs

Question

To ask the Secretary of State for Transport, what steps he is taking to prevent taxi drivers from refusing to carry passengers with guide dogs.

Answer

It is unacceptable that drivers continue to refuse assistance dogs and I strongly encourage licensing authorities to take robust action against those who are unwilling to comply. Under the Equality Act 2010 it is illegal for the driver of a taxi or Private Hire Vehicle (PHV) to refuse to carry an assistance dog unless they hold a medical exemption certificate issued by the local licensing authority.

As part of the draft Accessibility Action Plan which is currently subject to a public consultation, we have committed to strengthen the best practice guidance on the provision of driver training, and what needs to be done to prevent refusals.


Secondary information

Type
Written question
Reference
107694
Session
2017-19
Subjects
Guide dogs Taxis
Link
View this Written question on www.parliament.uk