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Written question asked by Chris Ruane (Labour) on Monday, 13 November 2017, in the House of Commons. It was due for an answer on Wednesday, 15 November 2017. It was answered by Mel Stride (Conservative) on Monday, 20 November 2017 on behalf of the Treasury.


Valuation Office Agency: Closures

Question

To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 13 November 2017 to Question 111905, on Valuation Office Agency, against which benchmarks performance has been measured at those valuation offices marked for closure.

Answer

The Valuation Office Agency (VOA) measures performance on an organisation-wide basis, not on an office-by-office basis. Operational work is dealt with across the network of offices, so, for example, a case involving a property in one part of the country could be primarily handled in another part.

Measures of performance, such as those related to timeliness and clearing business rates appeals, are listed in the VOA annual report.


Secondary information

Type
Written question
Reference
112570
Session
2017-19
Related items
Valuation Office Agency: Appeals
Monday, 13 November 2017
Written questions
House of Commons
Grouped for answer
Yes
Subjects
Closures Buildings Standards Valuation Office Agency
Link
View this Written question on www.parliament.uk