Written question asked by Stuart C McDonald (Scottish National Party) on Monday, 22 January 2018, in the House of Commons. It was due for an answer on Wednesday, 24 January 2018. It was answered by Caroline Nokes (Conservative) on Monday, 29 January 2018 on behalf of the Home Office.
Home Office: Compass Contracts
- Question
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To ask the Secretary of State for the Home Department, what information she holds on completed service-user feedback forms that her Department's inspectors have gathered in respect of her Department's contracts with Compass for 2016-17 and 2017-18 to date.
- Answer
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During Home Office housing inspections, Contract Compliance Teams measure service delivery via a short questionnaire with the Service User around level of contact, welcome briefing and support from the housing provider. Responses are retained and analysed in order to identify trends, good practises and areas for improvement.
Secondary information
- Type
- Written question
- Reference
- 123997
- Session
- 2017-19
- Related items
- Subjects
- Inspections Home Office
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2019-09-26 11:18:53 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/123997
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- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/123997
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