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Written question asked by Martyn Day (Scottish National Party) on Tuesday, 16 October 2018, in the House of Commons. It was due for an answer on Monday, 22 October 2018 (named day). It was answered by Kelly Tolhurst (Conservative) on Monday, 22 October 2018 on behalf of the Department for Business, Energy and Industrial Strategy.


Consumers: Dispute Resolution

Question

To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, if he will make an assessment of the potential merits of the mandatory participation in alternative dispute resolution being extended to cover non-regulated markets.

Answer

The Government is making such an assessment as part of its review of the system of alternative dispute resolution. The Modernising Consumer Markets Green Paper asked for views on whether there should be an automatic right for consumers to access alternative dispute resolution in sectors with the highest levels of consumer harm.


Secondary information

Type
Written question
Reference
180258
Session
2017-19
Subjects
Consumers Dispute resolution
Link
View this Written question on www.parliament.uk