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Written question asked by Martyn Day (Scottish National Party) on Tuesday, 16 October 2018, in the House of Commons. It was due for an answer on Monday, 22 October 2018 (named day). It was answered by Kelly Tolhurst (Conservative) on Monday, 22 October 2018 on behalf of the Department for Business, Energy and Industrial Strategy.


Consumers: Subscriptions

Question

To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a statement.

Answer

The Government has not estimated the annual cost to consumers of unwanted subscriptions.

The Government is committed to tackling the problem of subscription traps and has asked Citizens Advice to lead work on behalf of the Consumer Protection Partnership to recommend any actions needed to prevent consumers paying for unwanted subscriptions.


Secondary information

Type
Written question
Reference
180260
Session
2017-19
Subjects
Consumers Costs Sales methods Subscriptions
Contains statistics
Yes
Link
View this Written question on www.parliament.uk