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Written question asked by Gregory Campbell (Democratic Unionist Party) on Tuesday, 27 November 2018, in the House of Commons. It was due for an answer on Monday, 3 December 2018 (named day). It was answered by John Glen (Conservative) on Monday, 3 December 2018 on behalf of the Treasury.

Social Security Benefits: Cancer

Question

To ask the Chancellor of the Exchequer, what (a) financial and (b) other support the Government makes available to people diagnosed with cancer who have (i) banking and (ii) other financial problems.

Answer

The Government set up the Money Advice Service (MAS) to provide free-to-use financial guidance for all consumers, whatever their circumstances. Moving forward, the Government has legislated to merge the functions of MAS with those of The Pensions Advisory Service (TPAS) and Pension Wise, to create a Single Financial Guidance Body, which will simplify the existing public financial guidance landscape.

The Government has also implemented a regulatory framework for financial services that ensures firms give support to vulnerable consumers, such as people diagnosed with cancer who have banking and other financial problems. The Financial Conduct Authority has a statutory objective to protect consumers and its Principles for Business require firms to pay due regard to the interests of its customers and treat them fairly.

The Government supports ongoing FCA work to make help available to vulnerable customers, such as the publication by banks of a list of additional services they offer customers, including specialist cancer support services.

Secondary information

Type
Written question
Reference
196109
Session
2017-19
Transferred
Yes
Subjects
Cancer Social security benefits
Link
View this Written question on www.parliament.uk