Written question asked by David Crausby (Labour) on Monday, 18 February 2019, in the House of Commons. It was due for an answer on Wednesday, 20 February 2019. It was answered by Andrew Jones (Conservative) on Monday, 25 February 2019 on behalf of the Department for Transport.
Railways: North of England
- Question
-
To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of the implementation of delay repay for (a) Northern and (b) First Transpennine Express rail services.
- Answer
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DfT published research in October 2018 on the effectiveness of the rail passenger compensation regimes: https://www.gov.uk/government/publications/rail-delays-and-compensation-2018. The operators provide the Department with Delay Repay figures annually which we publish here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/744567/2017-2018-passenger-compensation-figures.pdf
Northern introduced Delay Repay from 15 minutes (DR15) in December 2018.
Secondary information
- Type
- Written question
- Reference
- 222614
- Session
- 2017-19
- Subjects
- Compensation Northern (2016-20) TransPennine Express (2016-23)
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2020-01-24 11:49:47 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/222614
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