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Written question asked by Lord Brennan of Canton (Labour) on Thursday, 9 May 2019, in the House of Commons. It was due for an answer on Tuesday, 14 May 2019 (named day). It was answered by Margot James (Conservative) on Tuesday, 14 May 2019 on behalf of the Department for Digital, Culture, Media and Sport.

PledgeMusic: Insolvency

Question

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he has taken to protect musicians and consumers after the announcement that Pledge Music has been put into administration.

Answer

The Government takes the protection of consumers very seriously. It also supports the UK music industry and fair remuneration for artists. In the event that a company is unable to meet its contractual obligation when they fall into administration, consumers who paid for goods using their credit card are protected under section 75 of the Consumer Credit Act 1974 (CCA) and should contact their card issuing company. In some circumstances, debit card payments can be refunded through the Chargeback scheme and consumers should seek further information from their bank.

The Insolvency Agency, an executive agency of the Department for Business, Energy and Industrial Strategy, acts as an impartial source of information for the public and HMG on insolvency and redundancy matters.

Secondary information

Type
Written question
Reference
252506
Session
2017-19
Subjects
Consumers Insolvency Protection Musicians PledgeMusic
Link
View this Written question on www.parliament.uk