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Written question asked by Laura Smith (Labour) on Tuesday, 3 September 2019, in the House of Commons. It was due for an answer on Thursday, 5 September 2019. It was answered by John Glen (Conservative) on Monday, 9 September 2019 on behalf of the Treasury.


Elysian Fuels

Question

To ask the Chancellor of the Exchequer, what steps he is taking to ensure that constituents in Crewe and Nantwich constituency that were mis-sold investments in Elysian Fuels by James Hay will be compensated.

Answer

Consumers with complaints of this kind may be able to refer their complaint to the Financial Ombudsman Service (FOS).

The FOS is an independent, non-governmental body, established to provide for the proportionate, prompt and informal resolution of consumer complaints against financial services firms. Whether or not an individual complaint can be taken to the FOS will ultimately depend on the individual details. The eligibility of a complaint would be a matter for the FOS to consider.


Secondary information

Type
Written question
Reference
286345
Session
2017-19
Subjects
Compensation Investment Misrepresentation Crewe and Nantwich Elysian Fuels James Hay Partnership
Link
View this Written question on www.parliament.uk