Written question asked by Alistair Burt (Independent (affiliation)) on Wednesday, 25 September 2019, in the House of Commons. It was due for an answer on Monday, 30 September 2019. It was answered by Seema Kennedy (Conservative) on Friday, 4 October 2019 on behalf of the Home Office.
VFS Global: Complaints
- Question
-
To ask the Secretary of State for the Home Department, how many complaints her Department has received about VSF Global each year since the start of its contract with her Department in 2013.
- Answer
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The performance against service standard in relation to customer complaints relating to UKVI can be found at https://www.gov.uk/government/publications/customer-service-operations-data-august-2019. We do not publish statistics on complaints received in relation to individual supplier performance
Secondary information
- Type
- Written question
- Reference
- 290792
- Session
- 2017-19
- Subjects
- Complaints VFS Global
- Contains statistics
- Yes
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2019-10-04 16:26:22 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/290792
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/290792
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/290792