Written question asked by Rachael Maskell (Labour) on Friday, 11 March 2022, in the House of Commons. It was due for an answer on Tuesday, 15 March 2022. It was answered by Mims Davies (Conservative) on Monday, 21 March 2022 on behalf of the Department for Work and Pensions.

Jobcentres: Refugees

Question: To ask the Secretary of State for Work and Pensions, if she will take steps to help ensure that every job centre has a staff member trained to support Ukrainian refugees.

Answer: Jobcentre Plus Work Coaches are trained to consider a person's circumstances and to tailor support according to their individual needs. Staff complete claimant awareness training that covers a wide range of claimant circumstances, including that of refugees. In addition to this, staff also have access to information on services and support available in their local area for claimants who are vulnerable or who have complex needs. Communications have been delivered to all sites to ensure our staff are aware of the specific support available for those fleeing conflict in Ukraine and given visas to enter the UK.

Secondary information