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Written question asked by Hywel Williams (Plaid Cymru) on Tuesday, 18 May 2021, in the House of Commons. It was due for an answer on Thursday, 20 May 2021. It was answered by Paul Scully (Conservative) on Wednesday, 26 May 2021 on behalf of the Department for Business, Energy and Industrial Strategy.

Consumers: Subscriptions

Question

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent assessment he has made of the effectiveness of protections offered by the (a) Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 and (b) Consumer Protection from Unfair Trading Practices Regulations 2008 in supporting protecting consumers from subscription traps.

Answer

The Government is committed to tackling subscription traps and preventing consumers from being exploited.

The existing law requires that a trader informs consumers of the price and length of a subscription, before a contract is entered in to. Failure to provide this information is a breach of contract and can be challenged by consumers.

The Government is working with regulators and other key partners within the consumer protection framework to ensure that the current legal framework is robust in prohibiting harmful business practices to consumer contracts.

Secondary information

Type
Written question
Reference
2897
Session
2021-22
Transferred
Yes
Subjects
Consumers Protection Subscriptions
Legislation
Consumer Protection from Unfair Trading Regulations 2008
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Link
View this Written question on www.parliament.uk