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Written question asked by John Healey (Labour) on Thursday, 15 December 2022, in the House of Commons. It was due for an answer on Tuesday, 20 December 2022 (named day). It was answered by Alex Chalk (Conservative) on Tuesday, 20 December 2022 on behalf of the Ministry of Defence.


Armed Forces: Housing

Question

To ask the Secretary of State for Defence, what the average response time is for maintenance requests for military homes by repair staff from (a) Amey and (b) VIVO.

Answer

The average reported response time for maintenance requests for military homes by repair staff from Amey and VIVO during November 2022 can be found in the table below:

Response Times

VIVO

Amey

Emergency

3-4 hrs

4-4.5hrs

Urgent

98 hrs

97hrs

Routine

11.5 days

17.7 days


Secondary information

Type
Written question
Reference
111520
Session
2022-23
Related items
Armed Forces: Housing
Monday, 16 January 2023
Written questions
House of Commons
Subjects
Armed forces Housing Standards Repairs and maintenance
Contains statistics
Yes
Link
View this Written question on www.parliament.uk