Written question asked by Kate Green (Labour) on Monday, 10 October 2022, in the House of Commons. It was due for an answer on Wednesday, 12 October 2022. It was answered by Caroline Johnson (Conservative) on Monday, 24 October 2022 on behalf of the Department of Health and Social Care.
Healthy Start Scheme: Telephone Services
- Question
-
To ask the Secretary of State for Health and Social Care, what is the (a) average and (b) longest waiting time for service users calling the Healthy Start helpline in each of the last six months for which data is available.
- Answer
-
The following table shows the average speed of answer and longest waiting times in hours, minutes and seconds for service users calling the Healthy Start helpline in each month from April to September 2022.
Average speed of answer
Maximum waiting time
September 2022
00:00:27
00:16:40
August 2022
00:00:07
00:10:27
July 2022
00:00:26
00:19:13
June 2022
00:14:01
00:58:50
May 2022
00:14:38
00:55:09
April 2022
00:22:14
02:00:00
Secondary information
- Type
- Written question
- Reference
- 59090
- Session
- 2022-23
- Subjects
- Telephone services Healthy start scheme
- Contains statistics
- Yes
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2022-10-24 15:21:50 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2022-23/59090
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2022-23/59090
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2022-23/59090