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Written question asked by Justin Madders (Labour) on Thursday, 3 November 2022, in the House of Commons. It was due for an answer on Monday, 7 November 2022. It was answered by Jeremy Quin (Conservative) on Wednesday, 9 November 2022 on behalf of the Cabinet Office.


MyCPS: Complaints

Question

To ask the Minister of the Cabinet Office, how many complaints have been logged regarding poor service from MyCSP.

Answer

In the last 12 calendar months (between 1 November 2021 and 31 October 2022), MyCSP have resolved 195 complaints relating to MyCSP’s service.

During the same period, the Scheme Manager, Cabinet Office, logged 231 instances of a concern relating to MyCSP.


Secondary information

Type
Written question
Reference
78748
Session
2022-23
Related items
MyCSP: Standards
Tuesday, 20 December 2022
Written questions
House of Commons
Transferred
Yes
Subjects
Complaints MyCSP
Contains statistics
Yes
Link
View this Written question on www.parliament.uk