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Written question asked by Alison McGovern (Labour) on Thursday, 14 December 2023, in the House of Commons. It was due for an answer on Monday, 18 December 2023. It was answered by Jo Churchill (Conservative) on Wednesday, 20 December 2023 on behalf of the Department for Work and Pensions.


Restart Scheme

Question

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 November 2023 to Question 208 on Restart Scheme, for what reason the Customer Satisfaction Measure results of the Restart Scheme are not published.

Answer

DWP publish Key Performance Indicators for the Restart Scheme, which includes the overall Customer Satisfaction Measure rate. The full results are used internally to improve delivery.


Secondary information

Type
Written question
Reference
7037
Session
2023-24
Related items
Restart Scheme
Wednesday, 15 November 2023
Written questions
House of Commons
Restart Scheme
Tuesday, 19 March 2024
Written questions
House of Commons
Subjects
Disclosure of information Surveys Restart scheme
Link
View this Written question on www.parliament.uk