Skip to main content

Written question asked by John Hayes (Conservative) on Tuesday, 28 January 2025, in the House of Commons. It was due for an answer on Thursday, 30 January 2025. It was answered by Torsten Bell (Labour) on Wednesday, 5 February 2025 on behalf of the Department for Work and Pensions.


Money and Pensions Service: Artificial Intelligence

Question

To ask the Secretary of State for Work and Pensions, for what purposes the Money and Pensions Service has used artificial intelligence in the last 12 months.

Answer

Artificial Intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.

The Money and Pensions Service monitors developments in AI policy and practice to understand the potential impact on financial guidance provision and broader financial service experience.

A limited number of people within the organisation are using Microsoft CoPilot, with strong safeguards in place.

MaPS is also testing conversational AI Copilots to support colleagues who provide our guidance services. These are not currently live.


Secondary information

Type
Written question
Reference
26793
Session
2024-26
Subjects
Artificial intelligence Money and Pensions Service
Link
View this Written question on www.parliament.uk