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To ask the Chancellor of the Exchequer, what assessment she has made of the effectiveness of the Money and Pensions Service’s support for self-employed people experiencing financial difficulty.

Asked by
Callum Anderson (Labour)
Answering body
Treasury
Type
Written questions
Status
Answered
Date
17 June 2026
Reference
8427
House
House of Commons
Laid by
Secretary Pat McFadden
Department
Department for Work and Pensions
Type
Annual reports; House of Commons papers
Notes
2024-25 report.
Date
23 March 2026
Reference
HC 1773 2024-26
House
House of Commons; House of Lords

Letter dated 24/10/2025 from Torsten Bell MP to Christopher Chope MP, Emma Lewell MP, Esther McVey MP, Karl Turner MP, Dawn Butler MP regarding the Pension Schemes Bill: clarification of remarks made during committee proceedings. 3p.

Deposited by
Department for Work and Pensions
Type
Deposited papers
Date
24 October 2025
Reference
DEP2025-0714
House
House of Commons

To ask the Secretary of State for Work and Pensions, how much the Money and Pensions Service has spent on equipment to enable staff to work from home in each of the last three years.

Asked by
John Hayes (Conservative)
Answering body
Department for Work and Pensions
Type
Written questions
Status
Answered
Date
5 September 2025
Reference
70290
House
House of Commons

To ask the Secretary of State for Work and Pensions, for what purposes the Money and Pensions Service has used artificial intelligence in the last 12 months.

Asked by
John Hayes (Conservative)
Answering body
Department for Work and Pensions
Type
Written questions
Status
Answered
Date
5 February 2025
Reference
26793
House
House of Commons

Agreed to on question.

Lead member
Stella Creasy
Answering member
James Murray
Department
Treasury
Type
Adjournment debates
Date
9 January 2025
Reference
759 cc1098-1107
House
House of Commons

It is a pleasure to follow my hon. Friend the Member for Walthamstow (Ms Creasy), who spoke incredibly passionately about the difficulties of debt. There is a lot of debt in my community, which appears, on the face of it, to be relatively affluent, but one of the problems is...

Member
Sarah Russell (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 cc1103-6
House
House of Commons

I congratulate my hon. Friend the Member for Walthamstow (Ms Creasy) on securing the debate. I very much recognise and have seen the work she has done over the years to raise the profile of responsible consumer credit practices and effective debt advice. I thank my hon. Friend the Member...

Member
James Murray (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 cc1106-4
House
House of Commons

We all value the debt advisers. As my hon. Friend has just said, “buy now, pay later” companies do not yet contribute to the levy that pays for those people, but the companies themselves have said that they would make voluntary contributions. Would the Treasury consider approaching them to get...

Member
Stella Creasy (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 c1105
House
House of Commons

I am sure that Treasury officials and the Economic Secretary to the Treasury, my hon. Friend the Member for Hampstead and Highgate (Tulip Siddiq), will be in close contact with the sector about any proposals they have. It is important to emphasise that because of the regulations we are consulting...

Member
James Murray (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 cc1103-8
House
House of Commons

In my constituency, the Whitmore Reans Welfare Centre, a voluntary organisation, signposts individuals to the debt advice that they need. In the past, the centre received funding for a part-time or full-time caseworker, but it is finding it increasingly difficult to provide the kind of one-to-one advice mentioned earlier, which...

Member
Warinder Juss (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 c1108
House
House of Commons

I thank my hon. Friend for raising that constituency case and highlighting the important work that that organisation does for his constituents. I cannot comment from the Dispatch Box on individual funding decisions, but he underlines the importance of tailoring to local need. Although there may be a national priority...

Member
James Murray (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 c1107
House
House of Commons

“Follow that!” is the first thing to say. Let me try.

I will start by saying that often the British public would rather talk about sex than debt. Both can equally cause a lot of trouble, though. A 2019 study showed that the majority of people in this country believed it...

Member
Stella Creasy (Labour)
Type
Proceeding contributions
Date
9 January 2025
Reference
759 cc1102-5
House
House of Commons

The Money and Pensions Service plays a vital role in supporting individuals to manage their money effectively. Its funding levels are regularly reviewed to reflect demand, inflation and evolving needs.

Answered by
Emma Reynolds (Labour)
Answering body
Treasury
Type
Oral answers to questions
Date
3 December 2024
Reference
758 c139
House
House of Commons

My hon. Friend has been a tireless campaigner on this issue. We are reforming buy now, pay later, as the Economic Secretary recently stated in answer to my hon. Friend in the House. The Government

recognise the gap between those who need debt and those accessing it, which is why the Money and Pensions Service is exploring ways to improve accessibility, including through outreach initiatives. We continue to keep a close eye on its funding levels to ensure that they reflect demand.

Answered by
Emma Reynolds (Labour)
Answering body
Treasury
Type
Oral answers to questions
Date
3 December 2024
Reference
758 c139
House
House of Commons

New research from the Centre for Responsible Credit shows that 7.5 million people in this country are going without the debt advice that they need. We are in a cost of living crisis, so services are severely stretched. The Money and Pensions Service underestimates need by excluding people who are behind with their bills. That means that the financial levy that it proposes is not what it needs to be. Since a third of those who need financial help borrow from buy now, pay later lenders, and given the delay in regulating those companies, will the Minister meet me to look at the funding model of the financial levy and what more we can do to ensure that those profiting from exploiting our constituents pay to repair the damage?

Asked by
Stella Creasy (Labour)
Answering body
Treasury
Oral questions - 1st Supplementary
Status
Answered
Date
3 December 2024
Reference
758 c139
House
House of Commons

As the hon. Gentleman knows, the Money and Pensions Service commissions other charities, particularly to work with hard-to-reach vulnerable people. We continue to review its funding and we keep a close eye on the evolving demand and need for its services.

Answered by
Emma Reynolds (Labour)
Answering body
Treasury
Type
Oral answers to questions
Date
3 December 2024
Reference
758 c140
House
House of Commons

The Money and Pensions Service does tremendous work to support people in my constituency who come to surgeries in desperate need—particularly those facing crippling debt—as do organisations such as Christians Against Poverty. Would the Government consider putting more money behind the Money and Pensions Service, not just for staffing but for visibility and presence in local communities? Would they consider the proposal that others have made to make our post offices a shop window for Government services in our communities, including such advice?

Asked by
Tim Farron (Liberal Democrat)
Answering body
Treasury
Oral questions - Supplementary
Status
Answered
Date
3 December 2024
Reference
758 c140
House
House of Commons

What assessment she has made of the adequacy of funding for the Money and Pensions Service.

Asked by
Stella Creasy (Labour)
Answering body
Treasury
Oral questions - Lead
Status
Answered
Date
3 December 2024
Reference
758 cc139-140; 901583
House
House of Commons
Laid by
Secretary Liz Kendall
Department
Department for Work and Pensions
Type
Annual reports; House of Commons papers
Date
14 November 2024
Reference
HC 315 2024-25
House
House of Commons; House of Lords