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To ask the Chancellor of the Exchequer, what assessment she has made of the effectiveness of the Money and Pensions Service’s support for self-employed people experiencing financial difficulty.
To ask the Chancellor of the Exchequer, what assessment she has made of the effectiveness of the Money and Pensions Service’s support for self-employed people experiencing financial difficulty.
The Government is committed to ensuring that people in financial difficulty have access to free, impartial debt advice. Through the Money and Pensions Service (MaPS), the Government funds a range of national and community-based debt advice services across England, with equivalent provision in Scotland, Wales and Northern Ireland delivered through the devolved governments.
Among these, MaPS provides funding for Business Debtline, delivered by the Money Advice Trust. This dedicated service supports self-employed people, sole traders and small business owners who are struggling with debt by providing specialist, impartial advice that recognises and understands the unique pressures of running a business.
Since 2024, Business Debtline has supported around 50,000 people, with over 90% seeing their debts reduce or stabilise. On 4 June 2026, the Government announced a further £4 million of additional funding through MaPS to meet growing demand, which is expected to support an additional 16,000 businesses over the next 3 years. This investment will help ensure that small businesses and sole traders – including those in rural areas – can access the support they need to get their finances back on track.
MaPS publishes an annual Debt Advice Impact Report which covers the impact of its services including Business Debtline. The 2024/25 Report can be found at Money and Pensions Service-funded debt advice impact report 2024/25 | Money and Pensions Service
Letter dated 24/10/2025 from Torsten Bell MP to Christopher Chope MP, Emma Lewell MP, Esther McVey MP, Karl Turner MP, Dawn Butler MP regarding the Pension Schemes Bill: clarification of remarks made during committee proceedings. 3p.
Letter dated 24/10/2025 from Torsten Bell MP to Christopher Chope MP, Emma Lewell MP, Esther McVey MP, Karl Turner MP, Dawn Butler MP regarding the Pension Schemes Bill: clarification of remarks made during committee proceedings. 3p.
To ask the Secretary of State for Work and Pensions, how much the Money and Pensions Service has spent on equipment to enable staff to work from home in each of the last three years.
To ask the Secretary of State for Work and Pensions, how much the Money and Pensions Service has spent on equipment to enable staff to work from home in each of the last three years.
The Money and Pensions Service (MaPS) has contributed the following for homeworking equipment in each of the last three years: £59,658 in 2022/23, £103,604 in 2023/24, and £61,087 in 2024/25.
To ask the Secretary of State for Work and Pensions, for what purposes the Money and Pensions Service has used artificial intelligence in the last 12 months.
To ask the Secretary of State for Work and Pensions, for what purposes the Money and Pensions Service has used artificial intelligence in the last 12 months.
Artificial Intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.
The Money and Pensions Service monitors developments in AI policy and practice to understand the potential impact on financial guidance provision and broader financial service experience.
A limited number of people within the organisation are using Microsoft CoPilot, with strong safeguards in place.
MaPS is also testing conversational AI Copilots to support colleagues who provide our guidance services. These are not currently live.
Agreed to on question.
Agreed to on question.
It is a pleasure to follow my hon. Friend the Member for Walthamstow (Ms Creasy), who spoke incredibly passionately about the difficulties of debt. There is a lot of debt in my community, which appears, on the face of it, to be relatively affluent, but one of the problems is...
It is a pleasure to follow my hon. Friend the Member for Walthamstow (Ms Creasy), who spoke incredibly passionately about the difficulties of debt. There is a lot of debt in my community, which appears, on the face of it, to be relatively affluent, but one of the problems is...
I congratulate my hon. Friend the Member for Walthamstow (Ms Creasy) on securing the debate. I very much recognise and have seen the work she has done over the years to raise the profile of responsible consumer credit practices and effective debt advice. I thank my hon. Friend the Member...
I congratulate my hon. Friend the Member for Walthamstow (Ms Creasy) on securing the debate. I very much recognise and have seen the work she has done over the years to raise the profile of responsible consumer credit practices and effective debt advice. I thank my hon. Friend the Member...
We all value the debt advisers. As my hon. Friend has just said, “buy now, pay later” companies do not yet contribute to the levy that pays for those people, but the companies themselves have said that they would make voluntary contributions. Would the Treasury consider approaching them to get...
We all value the debt advisers. As my hon. Friend has just said, “buy now, pay later” companies do not yet contribute to the levy that pays for those people, but the companies themselves have said that they would make voluntary contributions. Would the Treasury consider approaching them to get...
I am sure that Treasury officials and the Economic Secretary to the Treasury, my hon. Friend the Member for Hampstead and Highgate (Tulip Siddiq), will be in close contact with the sector about any proposals they have. It is important to emphasise that because of the regulations we are consulting...
I am sure that Treasury officials and the Economic Secretary to the Treasury, my hon. Friend the Member for Hampstead and Highgate (Tulip Siddiq), will be in close contact with the sector about any proposals they have. It is important to emphasise that because of the regulations we are consulting...
In my constituency, the Whitmore Reans Welfare Centre, a voluntary organisation, signposts individuals to the debt advice that they need. In the past, the centre received funding for a part-time or full-time caseworker, but it is finding it increasingly difficult to provide the kind of one-to-one advice mentioned earlier, which...
In my constituency, the Whitmore Reans Welfare Centre, a voluntary organisation, signposts individuals to the debt advice that they need. In the past, the centre received funding for a part-time or full-time caseworker, but it is finding it increasingly difficult to provide the kind of one-to-one advice mentioned earlier, which...
I thank my hon. Friend for raising that constituency case and highlighting the important work that that organisation does for his constituents. I cannot comment from the Dispatch Box on individual funding decisions, but he underlines the importance of tailoring to local need. Although there may be a national priority...
I thank my hon. Friend for raising that constituency case and highlighting the important work that that organisation does for his constituents. I cannot comment from the Dispatch Box on individual funding decisions, but he underlines the importance of tailoring to local need. Although there may be a national priority...
“Follow that!” is the first thing to say. Let me try.
I will start by saying that often the British public would rather talk about sex than debt. Both can equally cause a lot of trouble, though. A 2019 study showed that the majority of people in this country believed it...
“Follow that!” is the first thing to say. Let me try.
I will start by saying that often the British public would rather talk about sex than debt. Both can equally cause a lot of trouble, though. A 2019 study showed that the majority of people in this country believed it...
The Money and Pensions Service plays a vital role in supporting individuals to manage their money effectively. Its funding levels are regularly reviewed to reflect demand, inflation and evolving needs.
The Money and Pensions Service plays a vital role in supporting individuals to manage their money effectively. Its funding levels are regularly reviewed to reflect demand, inflation and evolving needs.
What assessment she has made of the adequacy of funding for the Money and Pensions Service.
My hon. Friend has been a tireless campaigner on this issue. We are reforming buy now, pay later, as the Economic Secretary recently stated in answer to my hon. Friend in the House. The Government
recognise the gap between those who need debt and those accessing it, which is why the Money and Pensions Service is exploring ways to improve accessibility, including through outreach initiatives. We continue to keep a close eye on its funding levels to ensure that they reflect demand.
My hon. Friend has been a tireless campaigner on this issue. We are reforming buy now, pay later, as the Economic Secretary recently stated in answer to my hon. Friend in the House. The Government
recognise the gap between those who need debt and those accessing it, which is why the Money and Pensions Service is exploring ways to improve accessibility, including through outreach initiatives. We continue to keep a close eye on its funding levels to ensure that they reflect demand.
New research from the Centre for Responsible Credit shows that 7.5 million people in this country are going without the debt advice that they need. We are in a cost of living crisis, so services are severely stretched. The Money and Pensions Service underestimates need by excluding people who are behind with their bills. That means that the financial levy that it proposes is not what it needs to be. Since a third of those who need financial help borrow from buy now, pay later lenders, and given the delay in regulating those companies, will the Minister meet me to look at the funding model of the financial levy and what more we can do to ensure that those profiting from exploiting our constituents pay to repair the damage?
New research from the Centre for Responsible Credit shows that 7.5 million people in this country are going without the debt advice that they need. We are in a cost of living crisis, so services are severely stretched. The Money and Pensions Service underestimates need by excluding people who are behind with their bills. That means that the financial levy that it proposes is not what it needs to be. Since a third of those who need financial help borrow from buy now, pay later lenders, and given the delay in regulating those companies, will the Minister meet me to look at the funding model of the financial levy and what more we can do to ensure that those profiting from exploiting our constituents pay to repair the damage?
New research from the Centre for Responsible Credit shows that 7.5 million people in this country are going without the debt advice that they need. We are in a cost of living crisis, so services are severely stretched. The Money and Pensions Service underestimates need by excluding people who are behind with their bills. That means that the financial levy that it proposes is not what it needs to be. Since a third of those who need financial help borrow from buy now, pay later lenders, and given the delay in regulating those companies, will the Minister meet me to look at the funding model of the financial levy and what more we can do to ensure that those profiting from exploiting our constituents pay to repair the damage?
My hon. Friend has been a tireless campaigner on this issue. We are reforming buy now, pay later, as the Economic Secretary recently stated in answer to my hon. Friend in the House. The Government
recognise the gap between those who need debt and those accessing it, which is why the Money and Pensions Service is exploring ways to improve accessibility, including through outreach initiatives. We continue to keep a close eye on its funding levels to ensure that they reflect demand.
As the hon. Gentleman knows, the Money and Pensions Service commissions other charities, particularly to work with hard-to-reach vulnerable people. We continue to review its funding and we keep a close eye on the evolving demand and need for its services.
As the hon. Gentleman knows, the Money and Pensions Service commissions other charities, particularly to work with hard-to-reach vulnerable people. We continue to review its funding and we keep a close eye on the evolving demand and need for its services.
The Money and Pensions Service does tremendous work to support people in my constituency who come to surgeries in desperate need—particularly those facing crippling debt—as do organisations such as Christians Against Poverty. Would the Government consider putting more money behind the Money and Pensions Service, not just for staffing but for visibility and presence in local communities? Would they consider the proposal that others have made to make our post offices a shop window for Government services in our communities, including such advice?
The Money and Pensions Service does tremendous work to support people in my constituency who come to surgeries in desperate need—particularly those facing crippling debt—as do organisations such as Christians Against Poverty. Would the Government consider putting more money behind the Money and Pensions Service, not just for staffing but for visibility and presence in local communities? Would they consider the proposal that others have made to make our post offices a shop window for Government services in our communities, including such advice?
The Money and Pensions Service does tremendous work to support people in my constituency who come to surgeries in desperate need—particularly those facing crippling debt—as do organisations such as Christians Against Poverty. Would the Government consider putting more money behind the Money and Pensions Service, not just for staffing but for visibility and presence in local communities? Would they consider the proposal that others have made to make our post offices a shop window for Government services in our communities, including such advice?
As the hon. Gentleman knows, the Money and Pensions Service commissions other charities, particularly to work with hard-to-reach vulnerable people. We continue to review its funding and we keep a close eye on the evolving demand and need for its services.
What assessment she has made of the adequacy of funding for the Money and Pensions Service.
What assessment she has made of the adequacy of funding for the Money and Pensions Service.
The Money and Pensions Service plays a vital role in supporting individuals to manage their money effectively. Its funding levels are regularly reviewed to reflect demand, inflation and evolving needs.